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Price Match Guarantee
We won't be beat on price.
We'll match the product prices of key online competitors for immediately available products.
At the time of sale, we price match all online competitors prices excluding major competitors such as Wayfair, Kirkland’s, At Home, Home Goods, zGallarie, Overstock, Joss and Main, Target, Walmart, or any other well-known, large corporatally ran home décor, home goods store. Please note, we have done our research and we know that our products are the exact same as major competitors and our prices are much lower.
We match our online prices on online.
Our Price Match Guarantee covers new items (excluding sales and clearance.
One price match per identical item, per customer, at the current pre-tax price available to all customers is allowed.
Our Price Match Guarantee does not cover:
The online prices of retailers not listed in the "Special considerations" section.
Products shipped from or sold by third-party sellers on websites such as Walmart.com, Ebay, Amazon.
Items denoted as Black Friday pricing and special daily or hourly sales.
Any financing offers, bundle offers, items included in bundle offers, subscription services, free items, pricing errors, mail-in offers, coupon offers, items that are advertised as limited quantity, out of stock items, clearance items, open-box items, refurbished items, pre-owned items, credit card offers, gift card offers, items included in gift card offers, Point of Sale Activation cards and items for sale the Sunday before Thanksgiving Day through the Monday after Thanksgiving, whether offered by us or a competitor.
Frequently Asked Questions
How do I request a price match?
When making a purchase. Price match requests from Home Décor & Things Are Us are handled via phone, online chat or email firstname.lastname@example.org. Please be prepared to tell us about the lower price that is still in effect that you want us to price match. We will then review and verify the price match request. By phone, call 1-800-917-0310 for a Home Décor & Things Are Us price match request. Online chat price match requests must be made by the product purchaser. We reserve the right to limit price match online chat requests. We reserve the right to not honor the price match if we deem it to be suspicious.
Shipping charges will not be included in the price comparison. A price match request after a purchase will not be honored.
How do I show "proof" of price?
The best way to show proof of price is to notify us of the website address of the designated competitor. We will verify by calling the competitor’s online store and check the website address of the designated major online retailer to verify the lower price and availability of the item. We reserve the right to not honor the price match if we deem it to be suspicious and/or if we are unable to verify. Please note: item must be the exact same in manufacturer, color, & style.
Do you match the prices of a Warehouse club?
No. We do not match the prices of Warehouse clubs.
Do you match the price if it results in a price being below your cost on a product?
Yes. So long as the price match requested is on an identical immediately available product and all other price match criteria are met.
What if the competitor does not have the item in stock or has limited quantities of the product?
Sometimes a qualifying competitor will advertise a product in ads and on its website as having limited quantities in stock. If the item is out of stock or the competitor has advertised as limited quantities of an item, it is not eligible for price matching. Likewise, if we have a product that is advertised as being limited in quantity it will not be eligible for price matching.
Do you price match "free gift with purchase" offers?
No. We do not price match "free gift with purchase" orders. This includes free gift card with purchase offers.
Do you price match offers with financing?
No. We do not match competitors' financing offers, or financing offers that differ between our store. But you can buy a product, get a price match, and still use our low or no interest financing plans on your original purchase. We also do not price match to a competitors' price that can only be received when using the competitor's credit card.
Do you match competitors' trade-in value and offers on trade-in products?
No. We do not match our competitors' trade-in value and offers on trade-in products.
How does the Price Match Guarantee apply to coupons?
We do not match competitors' coupons. Also, customers can either use a coupon or price match to a lower price, but not both. We do not allow a coupon to be used on a product that has a price match.
How does the Price Match Guarantee apply to sales tax?
We match the pre-tax price. We do not take sales tax into consideration for price match purposes. We will not override sales tax to match a competitor’s price.
How does your price match policy apply to pre-orders?
If the price of a pre-order item drops at the time of shipment, you will automatically be charged the lower price. Your credit card is not charged until the product is shipped.
Do you match prices for liquidation or going out of business sales?
No. Items in a liquidation or going out of business sale are clearance items. Clearance items are excluded from the Price Match Guarantee.
We may run tests of the Price Match Guarantee in select locations and may amend these terms at any time.
Effective Date: November 7, 2020